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Interakt vs Zendesk

A suite of essential addons make interakt a go to tool for helpdesk.

Vszendesk

MAKING SUPPORTING A BREEZE

Engagement
The motive is engagement

Interakt is an all-in-one customer engagement platform which enables you to support and engage your customers with a bunch of built-in applications like Helpdesk, Live-Chat, E-mail Marketing and Automation, Notifications and Knowledbase for your business.

Hassle free & Simple

Interakt boasts a simple user interface which is easy to understand and access smoothly. Unlike Zendesk, which is rather complex and is filled with a lot of features which an enterprise may never use, but will have to pay for as it doesn’t offer its customers the benefits of a free plan.

Simple
Fast
Minimal Developer efforts

Zendesk is a customer support tool which requires integration with other tools to completely support your customers, and another set of tools to engage them, in short it’s incomplete. But with Interakt, you get a full set of powerful apps which successfully complete all your customer engagement and support needs, that too with no outside integrations.

Features comparison at a glance

Features Interakt Zendesk
Apps
Multi Channel
  • Live Chat
  • Notifications
  • Email Marketing
  • Helpdesk
  • FAQ
Single Channel
  • Helpdesk Only
Basic Plan
Free Forever Plan
$9/month

For Zendesk's essentials plan

Integrations
Build in Integrations

All apps are integrated with each other

Dependent on External Apps

3rd Party Integrations required.

Auto Responders

Email Integration

Live Chat Support

   Built In Free!

   Integration with external Live-Chat tool Required

360º Contact View

   with advanced user timeline

Feedback Widget

   Free!

   Starts at $9/month

Knowledgebase

   Free! with custom domain forwarding.

  Starts at $9/month

Canned Responses

   Free!

   Starts at $9/month

Your first 14 days are on us, start engaging right away    

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